How to choose right IT professional for cloud services?

When it comes to choosing a cloud provider, the necessities you have and assessment criteria you use will be distinctive to your organization. However, there are some common extents of focus during any service provider calculation.

Following gathered units are to help you effectually compare dealers and select a provider that delivers the value and benefits your organization expects from the cloud service providers.

Technologies

Make sure the provider’s platform and preferred technologies align with your current environment and/or support your cloud objectives. Many IT professional services offer comprehensive migration services and even offer assistance in the assessment and planning phases. Ensure you have a good understanding of the support on offer and map this against project tasks and decide who will do what. Often service providers have technical staff that can fill skills gaps in your migration teams.

Service
Ask about the provider’s service development – How do they plan to continue to innovate and grow over time? Does their roadmap fit your needs in the long term?

Important factors to consider are commitments to specific technologies or vendors, and how interoperability is supported. Also can they demonstrate similar deployments to the ones you are planning?

Depending on your particular cloud strategy, you may also want to evaluate the overall portfolio of services that providers can offer. If you plan to use separate best of breed services from a broad mix of provider then this is not as relevant, but if your preference is to use only a few key cloud service providers, it is important for those service providers to offer a good range of compatible services.

Data management

You may already have a data classification scheme in place that defines types of data according to sensitivity and/or policies on data residency. At the very least you should be aware of regulatory or data privacy rules governing personal data.

If you have specific requirements and obligations, you should look for providers that give you choice and control regarding the jurisdiction in which your data is stored, processed and managed. Cloud service providers should be transparent about their data centre locations but you should also take responsibility for finding this information out.

If relevant, assess the ability to protect data in transit through encryption of data moving to or within the cloud. Sensitive data in object storage should be encrypted, usually with file/folder or client/agent encryption.

Information security
In IT professional services ensure you assess the cloud provider’s levels of data and system security, the maturity of security operations and security governance processes. The provider’s information security controls should be demonstrably risk-based and clearly support your own security policies and processes.

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